Online Teaching Center Project Specialist
An Online Teaching Center Project Specialists assists in offering support to the Missionary Department to improve online finding and teaching efforts. Project Specialists are responsible for the training and support of Referral Secretaries in carrying out the responsibilities of their assignment. This includes but is not limited to: responding to emails requesting assistance with unassigned or uncontacted referrals, meeting remotely with Referral Secretaries to provide instruction on using Area Book Planner Web, and working with Referral Secretaries on the use and improvement of Teaching Area Maps.
Project Specialists are also responsible for overseeing implementation of various projects in Area Book Planner Web, such as: creating or extending Routing Rules to protect missionaries serving online, reviewing online chats taken from missionaries in Visitors’ Centers, expediting the delivery of unassigned referrals to missionaries in-field, translating resources into a variety of languages, and moderating official Church Facebook pages if needed.
Responsibilities:
Support the missionary department in executing pilots and initiatives
Assist with web-based projects and initiatives
Responsibilities may include:
Translation of Materials and supplemental training documents
Reviewing/analyzing online missionary interactions for training purposes and missionary safety
Supporting Referral Secretaries on the topics of referral management (contacting, teaching, reporting and Teaching Area Maps)
Assisting in developing and testing training materials
Qualifications:
Experience in support or technical skill-based roles preferred
Ability to work 10-20 hours per week
Outstanding training abilities
Exceptional communication skills (oral and written)
Ability to work well both alone and in a team environment (self-driven, organized, detail-oriented)
Competent in online interaction tools, including: chat/Messenger, video conference, etc.
*Please Note: There are times when we are not actively interviewing applicants. Do not let that discourage you from applying. We would love to reach out when our hiring needs allow. Also, we highly recommend that you apply for other areas.